Best Western Plus Sugar Land-Stafford

The front desk staff were very friendly and helpful. I had to change my arrival date and the app said I had to message the hotel and it could take 24-48 hours to receive a response. I was suppose to check in within 6 hours. I called the hotel directly and the young man who answered solved my problem immediately and very politely. Audrey was also very helpful and friendly

First of all, the lobby was very nice. Check in went smoothly. I asked for a room close to the elevator and I got it! The room was clean and inviting, temperature control was excellent. The location to the MD Anderson facilities was simply minutes away. (That is why we were there) Great restaurants nearby. Perfect night's sleep on a clean, very comfortable bed. The fridge and microwave were an unexpected bonus. The breakfast was amazing. The lady in there was friendly and helpful. The food was awesome. Something for any taste someone may have, fruit, cereal, juice, milk, eggs, waffles, and more. The hotel smelled fresh and clean everywhere I went. Some hotels have an odd odor about them. This is just something I always notice in a hotel.

Good location in the uoutskirts of Houston near the local theater where we saw STOMP. 45 min to NASA. Relatively good breakast. Although renovated still very clean.

The cleanliness of the place as a whole, room was very clean and comfortable.

The continental breakfast was fantastic. The check in was friendly and quick.